Privacy Policy

Desert Night Safari Dubai is a Dubai desert safari tour operator based in Marina JBR, Dubai Marina, United Arab Emirates. We operate the desert safari, quad bike and dune buggy experiences described on this website directly, working with a network of vehicles, drivers and guides to deliver each tour.

For any question about this policy or your personal data, contact us at desertnightsafari1992@gmail.com or +971 55 959 1725.

We only collect information you choose to give us. Based on what this website actually asks for, this includes:

• Your name
• Your phone or WhatsApp number
• Your preferred package, tour date, number of adults and children, pickup area or hotel, and transfer type (shared or private), if you use our quick inquiry form
• Any message you choose to add

We do not ask for or knowingly collect payment card details, government ID numbers, or any other sensitive information through this website. See Section 5 regarding payment.

This is worth explaining precisely, because it is different from most websites: this website has no server-side database. When you fill in the quick inquiry form or tap a "Book on WhatsApp" button, the information is combined into a text message directly in your browser and used to open a WhatsApp conversation (via a wa.me link) between you and our WhatsApp number. Submitting the form does not upload or store your details anywhere on our servers — the only place that message exists afterward is the WhatsApp conversation itself, on your device and ours.

From that point on, your conversation is handled within WhatsApp, a service provided by WhatsApp Ireland Limited / Meta Platforms, Inc. Their handling of your message is governed by WhatsApp's own privacy policy, not this one.

Booking information is used to respond to inquiries, arrange the selected experience, coordinate pickup and provide customer support. Access is limited to authorised team members and assigned drivers or guides who need it to carry out their duties.

We do not use the information you send us for advertising or marketing purposes, and we do not maintain a marketing mailing list on this website. If that ever changes, any marketing communication will require your separate, opt-in consent — it will never be bundled with booking communications.

Available payment methods and any deposit or balance requirements will be communicated before payment. We currently work with secure payment links (for online card payments), bank transfer, and cash on pickup where available. Please use only payment instructions issued through our official contact channels — we will never ask you for a card number, security code, password or one-time passcode (OTP) through a website inquiry or over WhatsApp.

An inquiry alone does not confirm a booking; confirmation must be issued by our team.

We do not sell or rent your information, and we do not routinely pass bookings to independent third-party tour operators — we operate these tours directly. Information may be shared in the following limited circumstances:

• Assigned drivers or guides who need what is necessary to carry out your pickup and tour — typically your name, contact number, pickup location, guest count and relevant booking details.
• WhatsApp / Meta — because our booking process runs through WhatsApp, your message and phone number are visible on that platform, as described in Section 3.
• Support providers who help us run parts of our operation (for example, vehicle or equipment providers) may have access to information strictly necessary for their role in delivering your tour.

This website is hosted and delivered through Cloudflare. Cloudflare may process limited technical information, such as IP addresses, browser and device information, requested pages, timestamps and security-related data, as necessary to deliver the website, maintain performance, prevent abuse and protect the service. Cloudflare handles this information according to its own privacy policy.

We use Cloudflare Web Analytics to understand aggregate website activity, such as page visits, referring websites, approximate visitor location, device type and website performance. Cloudflare states that its Web Analytics service does not use cookies or local storage and does not fingerprint individual visitors for analytics reporting. We use this aggregated information to understand how the website is used and improve its content and performance. We do not use it to build advertising profiles.

This website also loads Google Fonts from Google's servers. This may disclose technical information such as the visitor's IP address and browser information to Google when the fonts are requested.

Our website contains links to WhatsApp, Instagram, Facebook and Google Maps. When you follow one of these links, the relevant external platform processes information according to its own privacy policy.

If we introduce Google Analytics, advertising pixels, marketing cookies or another tracking technology in the future, we will update this Privacy Policy and implement any legally required consent controls before activating that technology.

Because WhatsApp/Meta and Google operate global infrastructure, information passing through those services may be processed outside the United Arab Emirates. This is inherent to using those services and is governed by their respective privacy policies. We do not otherwise transfer your information outside the UAE.

We retain inquiry and booking information for as long as necessary to manage the inquiry or booking, provide support, address disputes and meet applicable record-keeping obligations. Information that is no longer required is deleted or anonymised, subject to applicable legal requirements.

In practice, this means routine WhatsApp conversation history is treated differently from formal records such as invoices or payment confirmations, which may need to be kept longer to meet accounting or legal obligations. We cannot promise immediate deletion from every backup system, or deletion from WhatsApp's own systems, which are outside our control.

We take reasonable care with the information you share with us. However, no method of communication over the internet, and no messaging platform, can be guaranteed 100% secure, and we cannot promise that information you send to us will never be accessed without authorization. Please avoid sending sensitive information (such as full payment card numbers) through WhatsApp or our contact form.

Depending on applicable law, you may have rights to access, correct, or request deletion of personal information we hold about you, and to object to or restrict certain uses of it, subject to applicable exceptions (for example, information we are required to keep for legal or accounting reasons). To make a request, contact us using the details in Section 1.

This policy is drafted primarily around UAE law, as the jurisdiction in which we operate. We do not claim compliance with every international privacy law; where a specific additional law may apply to a particular visitor, that is assessed separately and is not a general feature of this policy.

Our tours are family-friendly, and bookings for children are made by an accompanying adult. We do not knowingly collect personal information directly from children, and any child-related details (such as age, for planning purposes) are provided to us by the adult making the booking.

We may update this policy as our practices or this website change. The current version always applies from the date it is published here.

Effective date: 1 September 2026.